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Area Agency on Aging of Western Arkansas has been recognized as an expert in services for older people.  We welcome your calls or email inquiries and will be glad to assist or direct you to other agencies or professionals.

Frequently Asked Questions

What is AAAWA?

We are a non-profit dedicated to helping you and your loved ones realize a better quality of life through affordable and individually tailored home-based care.

How do I schedule transportation?

To schedule your trip, please call 479-424-2098

What forms of payment does AAAWA accept?

We accept Medicare, Medicaid, and private pay insurance.

What services does AAAWA offer?

We offer a variety of services to fit your individual needs. To learn more about each service, check out our Services page.

What are AAAWA’s business hours?

Our corporate building is open 8 a.m. to 5 p.m. Monday through Friday.

Corporate Office
Area Agency on Aging of Western Arkansas, Inc.

524 Garrison
PO Box 1724
Fort Smith, AR 72902

Phone: 479-783-4500

Toll-free: 800-320-6667
TDD/TDY: 866-235-7995
Information and Assistance
Toll-free Phone: 800-737-1827

Non-Emergency Medical Transportation (Provided by Southeastrans)
Toll-free Phone: 888-822-6155

Compliance Hotline
Call 844-689-3912 to report Medicare, Medicaid or insurance fraud, abuse or unethical business practices or please click the AAA Complaint Form link below to fill out and submit the form via email.

AAA Complaint Form